Kimberly-Clark highlights the evolution of its commercial teams during North America sales meeting

Kimberly-Clark brought together its commercial organization during its North America National Sales Meeting (NSM), an event focused on strengthening strategic alignment, sharing market perspectives and recognizing the contribution of teams responsible for customer development and business growth across the region.

Following the meeting, John Carmichael, President of Kimberly-Clark North America, reflected on the evolution of sales and customer-facing functions within the company and the increasingly complex environment in which commercial teams operate today.

According to Carmichael, the customer development landscape has changed significantly over the years as market conditions, consumer expectations and retail dynamics continue to evolve. However, he noted that the fundamental aspects of the role remain unchanged, particularly the importance of building strong customer relationships, creating value and identifying opportunities for growth.

The executive highlighted the commitment, energy and accountability demonstrated by Kimberly-Clark’s Customer Development teams, emphasizing their role in helping the company compete effectively in the marketplace and deliver value to customers.

 

He also stressed the importance of events such as the National Sales Meeting, describing them as opportunities for teams to connect, align priorities and gain a clearer understanding of the company’s strategic direction. The gathering provided a platform for employees and leaders to discuss how Kimberly-Clark can continue strengthening customer partnerships and supporting long-term business growth.

A key milestone during this year’s event was the recognition of Elyse Boente Srygley’s first National Sales Meeting as President of Consumer Sales. Kimberly-Clark highlighted the occasion as an important moment for its commercial leadership organization and a reflection of the company’s ongoing focus on talent development and leadership succession.

The meeting, held in Texas, brought together professionals from across the organization to exchange insights, celebrate achievements and reinforce a shared commitment to delivering value to customers and consumers throughout North America.

Through initiatives such as the National Sales Meeting, Kimberly-Clark continues to invest in collaboration, leadership development and customer-focused strategies aimed at supporting sustainable growth across its business operations.