NewsNorth American Tissue News

Cascades ranks first in Canada among suppliers of household products

The company also ranked #1 in the top 125 manufacturer's serving the Canadian market in overall retailer sentiment

Cascades has announced that its Canadian Retail Tissue division has ranked #1 in the Household paper category in the 2022 voice of retailer feedback survey conducted by the Advantage Group International.

Within its competitive set Cascades ranked #1 in 16 out of the 28 competencies evaluated by retailers, and 96% of the corporation’s competencies are considered “best in class” including capability and expertise, trust, customer service, collaborative planning, ESG & innovation.

The company also ranked #1 in the top 125 manufacturer’s serving the Canadian market in overall retailer sentiment.

The Advantage Report gives clients a benchmarked view of performance as rated by their business partners, providing them with valuable data regarding their business relationships’ strengths, weaknesses, and opportunities. The program services over 40 markets across the globe. Advantage Report helps people and organizations work better together.

“I would first like to thank our employees who devote themselves daily to the satisfaction of our customers. They are the ones who deserve all the credit for these extraordinary results. I also would like to thank our customers and partners who take the time to give us feedback and with whom we are constantly working to improve our methods. We are both proud and humbled by these results and we see them as an incentive to surpass ourselves even more”, underlined the President and Chief Executive Officer, Mario Plourde.

President and Chief Operating Officer of Cascades Tissue Group, Jean-David Tardif said, “Coming out of a pandemic that tested our entire industry and more particularly our supply chains, we are very proud of this recognition. Customer-centricity is at the heart of our business strategy, and we believe more than ever in the benefit of building a long-term relationship based on the principle of partnership with our customers. We will continue to support them in their growth through a continuous listening approach.”

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Cascades
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